Dial One Hour and its team members are proud of the community. All of us are committed to investing the time and resources needed to improve the quality of life for the residents and businesses in the greater Indianapolis area.

Please feel free to contact our management team at anytime with your comments, suggestions or feedback on how we can better serve you. Thank you.

Roger is the General Manager at Dial One Hour. He believes that long-lasting customer relationships define Dial One Hour. Roger credits this customer loyalty to providing the best possible service and communication with customers. He encourages his employees to do their best job every day and to focus completely on the customers.

With 27 years of experience in HVAC, Roger has had many different opportunities to personally assist customers and to foster customer-care in his employees. Roger has been with Dial One Hour management since 1993 when he began in service and installation.

Roger holds a Master Mechanical Certification. He is also a member of ACCA.

He is a 45-year resident of Indiana. Roger has two children. He is a member of the United Methodist Church and enjoys boating, golfing, trap shooting, hunting, and fishing.

---

As the Call Center and Marketing Manager, Tom is committed to providing each customer with a positive, professional experience that will foster a long, lasting relationship. He believes by preparing his team to make on-site decisions they will consistently deliver the best, honest sales presentations and customer service possible. Tom also emphasizes that listening and treating customers with courtesy and respect in person and on the phone are critical to building a successful Sales Team.

Tom has been in the sales and customer service industry for 15 years. Prior to that, he made large contributions in the c-band industry.

Tom is a native Hoosier with two children. During his free time, he enjoys playing basketball and softball, jogging, and walking. He also enjoys watching football and going to the zoo with his children.

---

Dwayne joined Dial One Hour in 2002 as an installation apprentice. Through hard-work, dedication, great leadership and commitment he is now the Production Manager. Dwayne has a strong compassion to loyalty and integrity and believes this plays a big role in achieving the objective for the customer and the company which is to give our customers the best quality, service, care, and products Dial One Hour has to offer. Providing this service will ensure Dial One Hour to be the company of choice for the work environment and the consumer. Dwayne was born and raised in Indiana. He has been married to his wife for 14 years and has two children ages 15 and 9. Dwayne enjoys spending quality time with his family, watching the Colts play, attending sports activities with his children, Nascar, and quiet nights at home. Dwayne is E.P.A. certified and has dedicated his life to Dial One Hour and gives his word to be professional, honest and treat everyone with dignity and respect.

---

As a Service Manager for Dial One Hour, Kenny helps support the service technicians to ensure the highest quality of customer service. He has been a member of the Dial One Hour team since 1994. Prior to working here he started in his family heating, cooling and refrigeration business.

Kenny is a lifelong resident of Indiana and enjoys hunting, fishing, camping and racing remote controlled cars in his spare time. He is happily married to Madonna and they have two daughters and six grandchildren.

---

Greg has been working in the HVAC industry for over 28 years. During his career, Greg has held positions as an instructor for I.T.T. training students on HVAC/R, corporate training consultant, chiller technician and field service manager. He has a strong belief in integrity and honesty and constantly trains his team members to follow his lead. Greg has been with Dial One Hour for over 12 years and is married with 3 children and 3 grandchildren. During his limited off time he enjoys, boating, camping and time with his family.

---

Brian joined the Dial One Hour team after 20 years in HVAC distribution. As our Sales manager, Brian works with his team of Comfort Advisors, ensuring we have the strongest team of dedicated comfort professionals in the industry. Honesty and integrity rank above all else in our daily interactions with our clients.

A native of Indiana, Brian is married with 2 daughters just out of college and one step-daughter in college. He and his wife Becki enjoy weekends with their 2 New Foundlands. Brian enjoys outdoor sports and working in the yard.

---

Ben Franklin Plumbing

As a proud partner of Dial One Hour, Jason is the general manager for Benjamin Franklin Plumbing. Similar to Roger, Jason believes that long-lasting customer relationships define Benjamin Franklin Plumbing. He also encourages his employees to do their best job every day and to focus completely on the customers. He has worked in the plumbing industry for 13 years in a management role.

Jason is a lifelong resident of the Hoosier state. He has three children - 2 boys ages 13 & 6, and one daughter age 10. He enjoys coaching and attending his children's sports activities, as well as, playing softball, golf and some camping in his spare time. He has been married for 15 years and has a chocolate lab named Berkely.

---

Greg has been in the plumbing industry for 33 years in the areas of new construction, commercial and service. He began the trade in Watsonville, California where he worked in commercial plumbing and heating for 3 years. He moved to Colorado Springs and continued in the industry for 10 years doing solar, new construction, commercial and hydronic heating and plumbing. From Colorado, he moved to New Mexico and started his own plumbing company which he ran for 3 years before moving to Indiana where he also continued the trade. He has now been an Indiana resident for the past 17 years. Serving in a management role for 18 years, he considers plumbing to be the "Greatest Trade in the World!"

Greg has an Associates degree in Biblical Studies and Psychology. In his spare time he enjoys spending time with his wife, playing golf and basketball, riding his Harley, and watching all auto racing (especially NASCAR). He is a father of five and grandfather to eight!

---

As the Marketing Manager, Amie is responsible for conveying Dial One Hour's message to the consumer through advertising special offers and discounts. She strives to meet the needs of her fellow associates as well as to hone in on the needs of the consumer. She is proud to be a part of a team that takes "community involvement" to a whole new level. Dial One Hour gives away thousands of dollars worth of scholarships to area high school seniors each year as well as thousands of dollars worth of equipment to families in-need around central Indiana.

Amie is a graduate of Indiana University with over 6 years marketing experience. During her career, she has worked in the Shopping Center, Mortgage, and Real Estate / Financial products industries.

Amie is happily married and enjoys spending time with family and friends, her Boston Terrier - Wrigley, and tap dancing. She is a Cubs fan and avid Hoosier basketball fan as well.

---

Mister Sparky Electric

Woods Electric has been serving Indianapolis and surrounding counties since 1920. Woods Electric joined the Dial One family in 1991 when its name changed to Dial One Woods Electric. Dial One Woods Electric is now known as Mister Sparky Electric to become a part of our nationally branded stores with a commitment to-more strongly than ever-do a quality job for longtime customers and new ones.

Mike Young continues to operate the company today with the same family values his father did when he purchased it back in 1960. Mike is the general manager and has worked for the family-owned company full time for 37 years and as an apprentice for the 6 years prior.

The main highlights of his career are appliance repair, lighting sales / service and field operations. He attended trade school and has always been a resident of Indiana. Mike's passion is servicing retail customers in all facets of residential design and installation.

Outside of work, Mike enjoys oil painting, music-percussion to be specific, woodworking, remodeling and Masonic affiliated community service. He has two daughters and two dogs.

---