Management Profiles

Dial One Hour and its team members are proud of the community. All of us are committed to investing the time and resources needed to improve the quality of life for the residents and businesses in the greater Indianapolis area. Please feel free to contact our management team at anytime with your comments, suggestions or feedback on how we can better serve you. Thank you.

Roger is the General Manager at Dial One Hour. He believes that long-lasting customer relationships define Dial One Hour. Roger credits this customer loyalty to providing the best possible service and communication with customers. He encourages his employees to do their best job every day and to focus completely on the customers.

With 27 years of experience in HVAC, Roger has had many different opportunities to personally assist customers and to foster customer-care in his employees. Roger has been with Dial One Hour management since 1993 when he began in service and installation.

Roger holds a Master Mechanical Certification. He is also a member of ACCA.

He is a 45-year resident of Indiana. Roger has two children. He is a member of the United Methodist Church and enjoys boating, golfing, trap shooting, hunting, and fishing.

Tom Gehle
Call Center and Marketing Manager

As the Call Center and Marketing Manager, Tom is committed to providing each customer with a positive, professional experience that will foster a long, lasting relationship. He believes by preparing his team to make on-site decisions they will consistently deliver the best, honest sales presentations and customer service possible. Tom also emphasizes that listening and treating customers with courtesy and respect in person and on the phone are critical to building a successful Sales Team.

Tom has been in the sales and customer service industry for 15 years. Prior to that, he made large contributions in the c-band industry.

Tom is a native Hoosier with two children. During his free time, he enjoys playing basketball and softball, jogging, and walking. He also enjoys watching football and going to the zoo with his children.

Kenny Bell
Service Manager

As a Service Manager for Dial One Hour, Kenny helps support the service technicians to ensure the highest quality of customer service. He has been a member of the Dial One Hour team since 1994. Prior to working here he started in his family heating, cooling and refrigeration business.

Kenny is a lifelong resident of Indiana and enjoys hunting, fishing, camping and racing remote controlled cars in his spare time. He is happily married to Madonna and they have two daughters and six grandchildren.

Greg Akers
Branch Manager (Daleville)

Greg has been working in the HVAC industry for 30 years. During his career, Greg has held positions as an instructor for I.T.T. training students on HVAC/R, corporate training consultant, service technician, operations manager and general manager. Greg is a certified EPA proctor and has universal certification. Greg also has a Master HVAC Mechanic certification from the U.S. Department of Labor and has achieved Journeyman status. He has a strong belief in integrity, honesty and constantly trains his team members to follow his lead. Greg has been with Dial One Hour for over 14 years and is married with 3 children and 3 grandchildren. During his limited off time he enjoys boating, camping, watching football and time with his family.

Todd Sutherlin
Branch Manager (Western Indiana)

Todd is the branch manager of Western Indiana. He is a lifelong resident of Indiana. Todd entered the HVAC industry in 1999. His focus is on communication with customers and to help his employees provide top quality service to all of their clients by taking the time to evaluate each of their individual heating and cooling needs, Todd is able to recommend the best system for their personal situation.

He and his wife Jodi have 4 children ages 15, 14, 8 & 3. In his time off he enjoys coaching and watching his children play football, basketball, baseball, golf and softball. Todd is also an avid hunter. He is a member of Greencastle Christian Church as well as a member of the Greencastle Community School Corporation School Board.

As a proud partner of Dial One Hour, Jason is the general manager for Benjamin Franklin Plumbing. Similar to Roger, Jason believes that long-lasting customer relationships define Benjamin Franklin Plumbing. He also encourages his employees to do their best job every day and to focus completely on the customers. He has worked in the plumbing industry for 13 years in a management role.

Jason is a lifelong resident of the Hoosier state. He has three children – 2 boys ages 13 & 6, and one daughter age 10. He enjoys coaching and attending his children’s sports activities, as well as, playing softball, golf and some camping in his spare time. He has been married for 15 years and has a chocolate lab named Berkely.

Greg Roach
Operations & Development Manager

Greg has been in the plumbing industry for 33 years in the areas of new construction, commercial and service. He began the trade in Watsonville, California where he worked in commercial plumbing and heating for 3 years. He moved to Colorado Springs and continued in the industry for 10 years doing solar, new construction, commercial and hydronic heating and plumbing. From Colorado, he moved to New Mexico and started his own plumbing company which he ran for 3 years before moving to Indiana where he also continued the trade. He has now been an Indiana resident for the past 17 years. Serving in a management role for 18 years, he considers plumbing to be the “Greatest Trade in the World!”

Greg has an Associates degree in Biblical Studies and Psychology. In his spare time he enjoys spending time with his wife, playing golf and basketball, riding his Harley, and watching all auto racing (especially NASCAR). He is a father of five and grandfather to eight!

Amie Lieurance
Marketing Manager

As the Marketing Manager, Amie is responsible for conveying Dial One Hour’s message to the consumer through advertising special offers and discounts. She strives to meet the needs of her fellow associates as well as to hone in on the needs of the consumer. She is proud to be a part of a team that takes “community involvement” to a whole new level. Dial One Hour gives away thousands of dollars worth of scholarships to area high school seniors each year as well as thousands of dollars worth of equipment to families in-need around central Indiana.

Amie is a graduate of Indiana University with over 6 years marketing experience. During her career, she has worked in the Shopping Center, Mortgage, and Real Estate / Financial products industries.

Amie is happily married and enjoys spending time with family and friends, her Boston Terrier – Wrigley, and tap dancing. She is a Cubs fan and avid Hoosier basketball fan as well.